(Archived) Worksite - RN/Nurse Case Manager

MAJOR DUTIES AND RESPONSIBILITIES:

§ Under the direction of the Center Medical Directors or designated Staff Physicians participates in managing medical treatment activities of the center and coordinating activities of the center with those of other centers.

§ Responsible along with the Center Leadership Team for creating an environment of clear responsibility, authority, autonomy and accountability that energizes and encourages the staff to perform at their personal best.

§ Mentors back office staff to enhance existing competencies and develop new ones through education/training opportunities; demonstrates patience, skill and helping others succeed.

§ Assures support staff properly implements clinical policies and procedures.

§ Ensures documentation in the medical record is timely and reflects appropriate assessments and reassessments specific to patient needs.

§ Meets with the Regional Medical Director and/or Area/Associate Medical Director on regular bases to discuss quality of patient care and reviews medical policies, procedures, records and performance of the center.

§ Assures compliance with licensure, certification, and accreditation.

§ Participates in the hiring process for Center Administrators, Therapists and back office personnel prior to offer of employment being extended.

§ Provides budgetary report to guarantee medical responsibility can be adequately met by operations.

§ Sponsors inter-disciplinary collaboration through personally demonstrated attributes of leadership. Effectively uses a cross-functional team approach to enhance center results.

§ Analyzes reports, test findings, results of examinations, and diagnoses condition; prescribes or administers treatment; oversees maintenance of case histories, health examination reports, and other medical needs.

§ Develops, implements, and monitors medical surveillance protocols for client companies.

§ Participates with the Therapy Director in the orientation of all new center therapists.

§ Facilitates the development of a team approach of medical care between the therapist and the Clinical Manager.

§ Works with the Area Therapy Director and the center Therapy team to implement “best practice patterns”.

§ Interacts with outcome assurance to assure cases are being managed by the medical staff in an efficient and appropriate manner.

§ In Center Leadership Meetings, reviews clinical effectiveness, occupational reports and plans for clinic growth and development.

§ Meets with employers to discuss health and safety needs, and to conduct workplace walk-through and other on-site assessments, which develop effective client relations.

§ Communicates with client representative upon seeing employer patients for initial injuries and change of status.

§ Participates in the development and presentation of educational programs to the client base.

§ Participates in new business development.

§ Actively responds to client needs, requests, concerns and complaints.