(Archived) Medical Office Coordinator

Our practice is located just south of Boston and 45 minutes from Providence RI. We are seeking a Medical Office Coordinator who will take direction from the Practice Manager. The MOC will answer and screen all telephone calls. Documents messages as required regarding illness, prescription refills, lab, radiology, imaging reports, test results, referrals, etc. Makes and edits appointments via computer. Organizes provider’s correspondence. Registers patients in a timely and appropriate manner. Verifies data or enters changes to the demographic and insurance screens. Posts co-pays and payments. Balances manual and CRT batches at the end of each session.

Required Knowledge and Skills:

• High School diploma or equivalent.
• Talent to be pleasant and helpful to patients especially when they have questions or problems required.
• Computer literacy, accurate spelling and typing skills required.
• Medical office administration education preferred. Prior patient account or third-party billing experience desirable.
• Medical terminology knowledge and telephone skills preferred.
• Familiarity with IDX, Allscripts, and /or MediTech software systems preferred.
• Majority of time spent sitting while multi-tasking on the phone, computer and interaction with patients and co-workers. Must be able to turn, twist and bend over to move objects up to 5 lbs in weight. Lift and walk with objects up to 5 lbs in weight. Stand up, walk to provider station and clinic offices throughout the day when necessary.
• Familiarity with IDX, Allscripts, and /or MediTech software systems preferred