This job is archived
(Archived) Population Health Management Specialist
Job Description
Position: Population Health Management Specialist
Location: Charlotte, NC
Duration: 3 Months
Schedule: Monday-Friday 8:30a-5p
Job Information
- Provides telephonic member support for individuals that meet criteria for additional monitoring to ensure engagement, compliances, and adherence to identified treatment goals
- Uses a script to determine potential risk factors and/or barriers to care that contribute to negative treatment outcomes and makes referrals as needed to ensure member success
- Coordinates and facilitates referrals identified to appropriate department
- Remains knowledgeable on disease processes and provides preliminary member education as needed
- Provides outbound calls to members enrolled in Population Health Management Care and documents all member activities accurately in clinical database
- Actively coordinates referrals with Access, Community Offices, and Care Coordination to facilitate quality improvement and positive outcomes of members
- Utilizes predetermined criteria to identify and plan strategies for engaging members in continuum of care
- Analyzes data to identify at-risk members who meet population health triggers. Maintains oversight of data regarding member through population health management discharge
- Reviews available information obtained by the Care Coordination system to consider physical, cultural, psychosocial, spiritual, and other needs of the member. Subsequently, performs follow-up calls to members regarding their experience and issue resolution as needed
- Ensures that member has been connected with information and/or services in order to address continuity of care provided
- Utilizes IT systems and analyzes reports to provide proper outreach to high risk members potentially requiring preventive or chronic care
- Works collaboratively and maintains active communication with all members or the multidisciplinary care team in an effective, timely manner through the continuum
Requirements
- Bachelor’s degree in business, healthcare or related discipline is required.
- The employee must possess at least 2 years working in a telephonic and/or call center environment.
- Excellent and high-level analytical/problem solving skills and communication skills, both orally and written
- Knowledge of and ability to effectively facilitate quality enhancement efforts, particularly as it relates to clinical outcomes
- Ability to establish and maintain positive and effective working relationships with others both within the company and community
- Ability to demonstrate initiative and effective problem-solving skills
- Functional computer skills (Microsoft Office)
Benefits
- Competitive salary commensurate with experience
- Medical/Dental
- Weekly Pay
- Direct Deposit
- Referral Bonuses
- Childcare reimbursement
For immediate consideration please create a profile and submit your resume through our applicant tracking system. Applications with attached resumes will be given first consideration. Visit us online at [Register to View]
to learn more about our company and to view additional openings in your area.
About Us: All Medical Personnel is a national leader in healthcare staffing and recognized by Staffing Industry Analysts (SIA) as one of the nation's largest healthcare staffing firms. Our team of seasoned recruiters are experienced in their ability to recruit, screen and place medical professionals for all types of healthcare settings.
Company Details
