This job is archived
(Archived) Patient Support Specialist
Job Description
Position: Patient Support Specialist
Location: San Mateo, CA & San Ramon, CA
Shift: Mon. - Fri. 7:3.0 am - 3:30 pm
Tuesdays Only - 2 locations float to one or two offices in the area (same hours)
Start: Immediately
Job Description
- Medical Assistant, Certified Nursing Assistant and LPN/LVN preferred
- 2-3 years of clerical/reception experience in a medical office setting
- Serve patients by scheduling their infusion visits, maintaining EMR records, accounts and greeting them for their appointments.
- Keep patient appointments on schedule by validating eligibility, initiating and following up on prior authorizations, and notifying nurses of patient arrival.
- Comfort patients by anticipating their needs, answering their questions, maintaining a clean and organized reception area, and maintaining inventory of basic supplies.
- Ensure availability of treatment information by receiving, filing and retrieving patient records and mail quickly and completely.
- Maintain patient accounts by obtaining, recording, and updating insurance and personal financial information.
- Protect patient rights by maintaining confidentiality of personal and financial information.
- Maintain operations by following processes, procedures and reporting necessary changes.
- Accept deliveries and route them to appropriate departments.
- Answer incoming calls.
- Contribute to team effort by accomplishing related tasks as needed.
- Prepare rooms for infusion or injection. Restock supplies as needed.
Requirements
- High School Diploma or Equivalent
- Medical Assistant, Certified Nursing Assistant and LPN/LVN preferred
- 2-3 years of clerical/reception experience in a medical office setting
- Proactive and optimistic
- Good communicator
- Ability to multi-task
- Enjoy creating a friendly atmosphere
- Good at coordinating with others to meet collective goals
- Enjoys interacting with patients, nurses, and other healthcare professionals
- Strong computer skills
- Current MA/LPN/LVN/CNA certification preferred
- Current BLS CPR certification preferred
Benefits
- Weekly Pay
- Direct Deposit
About Us: All Medical Personnel is a national leader in healthcare staffing and recognized by Staffing Industry Analysts (SIA) as one of the nation's largest healthcare staffing firms. Our team of seasoned recruiters are experienced in their ability to recruit, screen and place medical professionals for all types of healthcare settings.