(Archived) Case Specialist

Position: Case Specialist
Location: Nashville, TN
Shift: 8:00 a.m. - 4:30 p.m.; Saturday 7:30 a.m. - 12:30 p.m. (Once a month)
Start: ASAP

Job Description

Answer phones from automated call distribution system
Triage daily download of referrals and ensure appropriate worksheets are assigned to corresponding conditions as identified by Veteran’s Administration
Verify appropriate CPT and CLIN codes are assigned to each case
Communicate directly with claimants and providers
Obtain medical history for specific conditions
Determine appropriate examinations, tests and specialists required for each case
Schedule appointments for examinees including follow-up appointments and rescheduled appointments
Ensure all examinees and providers receive necessary documentation
Confirm consultative reports and diagnostic test results are received in a timely manner
Meet or exceed contract timeliness guidelines in both the scheduling and case management systems
Other projects and duties as assigned

Requirements

• High School diploma, or equivalent (GED)
• 0 to 1 year of related experience
• healthcare experience preferred
• Experience with electronic medical scheduling and case management software
• Experience with medical coding and knowledge of medical terminology
• Strong computer skills at intermediate level
• Proven ability to plan and organize work load
• Ability to manage competing priorities in a fast paced work environment
• Good follow through skills
• Work well in a team oriented work environment
• Strong verbal and written communication skills
• Excellent customer service skills with ability to critically evaluate and resolve problems
• Must possess the ability and flexibility to work early morning, evening, and/or weekend shifts

About Us All Medical Personnel is a national leader in healthcare staffing recognized by Staffing Industry Analysts (SIA) as one of the nation's largest healthcare staffing firms. Our goal is to simplify the Allied process with a flexible and personalized approach. Our clients range from local, regional and national healthcare organizations throughout the United States. Whatever the focus of your medical career, we can help you find the perfect allied opportunity!