(Archived) Crisis Services Clinical Manager

Crisis ServicesClinical Manager

This is a unique and extraordinary opportunity for a qualified leader to make an impact in the lives of the community in which they live. This position is gives you the opportunity to supervise a group of clinicians in a Crisis setting and helping to provide top quality care in a crucial time.

The Position: Our client is looking for Crisis Services Clinical Manager to join their established team in the Fort Myers area. They are offering the following compensation and benefits:

• Competitive Compensation Based On Experience
• $3,000 Sign On Bonus
• Relocation Assistance Available
• Full Benefits - 60 Days After Start Date (Health, Vision, Dental)
• Health And Vision Insurance Covered 100% By Employer
• 14 Days Paid Time Off Starting to Accrue Day 1
• 10 Paid Holidays
• 403B Retirement Plan
• Company Paid Life Insurance & AD&D
• Mon – Friday (8am – 5pm EST)

Requirements:

• Bachelor’s Degree in the Human Services Field Required
• Master’s Degree in the Human Services Field Preferred
• 2 Years Mental Health/Substance Abuse Experience Required
• 1 Year Supervisory Experience Required
• CAP (Certified Addictions Professional) Preferred or Willing to Obtain within 12 months

Responsibilities:

• Responsible for the effective supervision of all clinical admission & discharge planning functions related to the delivery of quality behavioral health services for the CCSU & ACSU populations. Operates professionally in a multi-task environment. Directly supervises the CCSU and ACSU discharge clinicians, and activity coordinator.
• Works independently and cooperatively within own departments and with other services to support the development and growth of the continuum of care and collateral services. Participates in planning committees and work groups within the organization
• Routinely participates in Administrative On-Call schedule for Crisis Services:
  a) Monitors on-call system to ensure its effectiveness.
  b) On average, may be assigned as AOC every other day including weekends and holidays.
  c) While assigned as AOC, is responsible for oversight to any and all events arising with acute patients, all levels of direct, clinical, and medical staff, scheduling, physical buildings, overall risk management, Baker Act referrals from area hospitals and law enforcement, every discharge, collaboration with sister agencies, quality management, incident reporting, and any other event requiring a call.
  d) Depending on the nature of the call, AOC is responsible for physically reporting to the Units to handle situations as appropriate.
  e) Displays general working knowledge, dependability, flexibility, and provides leadership to resolve all Crisis Services AOC needs.
  f) Additionally, the AOC provides after-hours access and availability to the entire Agency in the event of a patient death or any incident requiring immediate risk management and/or CFBHN notification.
• Maintain systems that ensure the timely and quality submission of documentation requirements for quality patient care and CARF, AHCA, DCF, and CFBHN monitoring groups. Performs regular audits of charts, peer reviews and other unit functions.
• Reliably supports team/employees in the area of listening to concerns and suggestions and by providing follow-up and feedback in a timely manner.
• Effectively assists with interviews, hiring, and discipline of Crisis Services clinical personnel. Supervises orientation of new employees and conducts meaningful appraisal of employees in an ongoing and timely manner.
• Successfully supports the development and monitoring of program budgets. Able to help with monthly budget variance report.
• Dependably maintains compliance with all mandatory training and minimal hours of in-service training required by licensing agencies and the company, for self and program staff.
• Reliably oversees and sufficiently staffs the Crisis Services clinical programs to meet patient needs.
• Routinely demonstrates a sound understanding of and commitment to complying with CARF standards for Crisis Services Programs.
• Consistently displays cultural competence and sensitivity and ensures services incorporate these principles.
• Continuously maintains competency with agency clinical electronic health record and uses it effectively within required time.
• Successfully performs other related duties as assigned.
• Effectively assesses and documents appropriate discharge needs and plans for patients. Assures good risk management of discharge planning needs.
• Efficiently coordinates clinical services to CCSU and ACSU patients, involving patient support systems and Outpatient/referrals resources.
• Regularly participates in treatment team planning process.
• Consistently assures that group and individual therapy is provided to the CCSU/JARF patients as required by State, DCF, CFBHN and Medicaid guidelines.
• Dependably assures that the Crisis Services Milieu is clinical in nature and that group and therapeutic interactions are occurring.
• Routinely maintains compliance with Florida Baker Act, Marchman Act, DCF, CFBHN, AHCA and CARF standards.
• Frequently assists with de-escalation of agitated patients utilizing approved TEAM techniques.

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