This job is archived
(Archived) Admin Dir. Nursing - Women and Children's Services
Job Description
Description
POSITION SUMMARY:
Manages the designated service line and staff for a facility; ensures quality and full compliance with relevant policies and
standards.
CHRISTUS CORE BEHAVIORAL COMPETENCIES
Drives Results -- Consistently achieving results, even under tough circumstances.
Manages Conflict -- Handling conflict situations effectively, with a minimum noise.
Communicates Effectively -- Developing and delivering multi-mode communications that convey a clear understanding of the
unique needs of different audiences.
Directs Work -- Providing direction, delegating, and removing obstacles to get work done.
Builds Effective Teams -- Building strong-identity teams that apply their diverse skills and perspectives to achieve
common goals.
Business Insight -- Applying knowledge of business and the marketplace to advance the organization's goals.
Ensures Accountability -- Holding self and others accountable to meet commitments
Goals -- Completes quarterly goals
Delivering the Mission -- Performs duties as defined in this job description and demonstrates mastery of role
MAJOR RESPONSIBILITIES:
· Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families
· Ensuring consistent application of nursing services policies and standards throughout the organization
· Monitoring patient outcomes and quality and effectiveness of nursing care.
· Overseeing performance of managers and teams; identifying and addressing staff training and development needs
· Medical staff, department heads, and administrators in matters related to nursing service and strategies
CORE COMPETENCIES
Standard I: Financial Management
· Recognizes the impact of reimbursement on revenue
· Understands the relationship between value-based purchasing and quality outcomes with revenue and reimbursement
· Creates, monitors, and analyzes a budget explaining variances
· Conduct ongoing evaluation of productivity forecasting future revenue and expenses
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Documents capital appropriations and project authorizations
Standard II. Human Resources Management
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Evaluates and specifies the critical resources required to accomplish the team's objectives
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Initiates requests for required resources based on staff competency with patient acuity
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Allocates team resources responsibly and equitably within the scope of labor laws
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Calculates resource usage to set a baseline for comparison
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Discovers opportunities to improve resource utilization
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Implements changes in role consistent with scope of practice
· Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow
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Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
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Adjusts management and personal style to fit the needs of different people and different situations
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Explores motivational factors and tailors motivational efforts to individual needs and situations for the department
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Conducts evaluations on personnel performance at the work place and recommends improvement plans
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Coaches others on operating personnel management systems and their processes
Standard III. Relationship Management and Influencing Behaviors
* Situation Management
o Identify issues that require immediate attention
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Apply principles of crisis management to handle situations as necessary
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Manage conflict
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Promote team dynamics
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Mentor and coach staff
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Promote Professional Management
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Promote and encourage stress management
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Encourage participation in professional action
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Apply principles of self-awareness
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Foster a healthy work environment
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Diversity
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Understand the components of cultural competence as they apply to the workforce
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Maintain an environment of fairness and processes to support it
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Capitalize on differences to foster highly effective work groups
Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations
· Assesses customer and patient satisfaction while developing strategies to address satisfaction issues
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Provides direct service to internal or external customers
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Facilitates the resolution of customer problems, issues, or concerns
· Monitors and promotes workplace safety requirements resulting in positive patient outcomes
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Applies systems thinking knowledge as an approach to analysis and decision-making
· Demonstrates accountability for nursing research and quality improvement activities
· Supports provision of evidence-based nursing care
· Promotes and communicates patient information effectively across the continuum of care
Standard V. Leadership
· Serves as a leader of patient care
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Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.
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Demonstrates leadership qualities: intelligence, dominance, persistence, integrity, confidence
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Manages own behaviors during interactions, such as feedback giving, to shape workplace events
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Utilizes positive reinforcement to motivate & attain desired behaviors; increases productivity
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Employs leadership theories, such as contingency and transformational, and associated techniques
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Applies techniques of "action learning" to problem solve and personally reflect on decisions
TECHNICAL COMPETENCIES
Clinical Performance Improvement
· Shares experiences with process performance improvements across multiple areas
· Recognizes recurring and difficult programs and explores new or innovative solutions
· Leverages technology to facilitate the sharing of clinical performance or outcomes data
· Compares and contrasts different approaches for performance improvement; highlights pros and cons
· Creates mechanism for ensuring quality and performance measures are understood and valued by nursing staff
· Consults on and coaches on developing business cases to justify improvement initiatives
Clinical Policies and Standards
· Monitors different types of clinical practice to ensure compliance with standards
· Evaluates existing and evolving standards and procedures and their impact on the organization
· Shares advanced clinical standards and policies across medical specialties
· Collaborates with other functions in establishing and documenting joint standards
· Participates in the development of clinical policies and practices
· Develops control and monitoring mechanisms for clinical policies adherence
Healthcare Policy and Ethics Compliance
· Shares experiences with addressing diverse problems in healthcare policy compliance
· Demonstrates best practices for dealing with complex compliance or non-compliance situations
· Guides others in making correct decisions when faced with ethical dilemmas
· Designs or revises organizational practices and procedures to ensure compliance with policies
· Supports and coaches on mechanisms that encourage attention to compliance issues all clinical activities
· Participates in translating policy changes into operational programs and services
Healthcare Regulatory Environment
· Implements programs as needed to comply with diverse healthcare laws or regulations
· Monitors regulatory compliance of all healthcare practices to ensure no violations
· Evaluates key aspects of pending healthcare regulations and legislation that may impact company
· Provides recommendations and implements solutions to existing and potential legal problems
· Remains knowledgeable and shares main considerations and issues related to laws and regulations in the implementation of healthcare practices
Collaborates and communicates with all departments of a healthcare organization for the preparation for external audits
Requirements
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Master's Prepared, Bachelor's or Master's must be in Nursing
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Excellent customer service, negotiation and communication skills
Minimum of 3-5 years clinical patient care experience in a relevant setting
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Minimum of 5-10 years of healthcare management experience
RN license in good standing in state of employment (Louisiana) or a compact state , if applicable