Senior Director, Training – Patient Support Services – Training Provided

Position Overview

Join a global healthcare leader as a Senior Director overseeing training and development for Patient Support Services (PSS). This role leads strategy and execution of comprehensive training programs, spanning onboarding, skill-building, virtual and live training, for teams supporting patients across multiple therapeutic areas.

Highlights of the Role

• Drive training strategy for field-based and internal PSS professionals, supporting specialty pharmaceuticals and biologics

• Lead development of training programs including eLearning, virtual, live sessions, gamified learning, and on-demand modules

• Collaborate across Sales, Marketing, Market Access, and internal stakeholders to integrate training into business operations

• Manage training budgets, schedules, agency relationships, and ensure consistency across therapeutic areas

• Support training alignment under the “One PSS” framework to enhance coordination and scalability

Compensation & Benefits

• Salary: competitive - based on experience and qualifications

• Potential for annual bonuses and long-term incentive awards

• Robust healthcare benefits: medical, dental, vision, disability, and wellness programs

• 403(b) retirement plan with company match and age-based contributions

• Paid time off including vacation, holidays, parental leave, and sick days

• Financial support for DEA and licensure renewals

• Opportunity to earn referral bonuses for successful physician hires

Career Development & Support

• 14 days of meeting/CME time with funding for certifications and professional memberships

• CME week convertible to additional PTO

• Mentorship and leadership development programs available

• Relocation support up to $15,000

• Partner placement assistance for dual-career moves

• Structured onboarding and support from a dedicated internal team

About the Organization

This opportunity is with a mission-driven global healthcare company focused on transformative care across immunology, rare diseases, neurology, and oncology. With over 100,000 team members worldwide, the organization is committed to innovation, equity, and supporting its people through every stage of their careers.