Agency Director-Massachusetts
KA Recruiting Inc.
Job Description
Home Care Organization Hiring Director-Great opportunity for growth!
This position directs the operations of the agency and ensures that all home care support services are delivered in a safe, efficient, and effective manner, in accordance with established quality standards, and applicable state and federal regulations. This position also leads the agency's business development efforts to expand its client base and promote revenue growth.
MAJOR RESPONSIBILITIES:
1. Direct the overall operations of the agency and provide direction and guidance to the agency staff
in scheduling and performing home care services.
2. Develop and maintain relationships with referral sources to promote the agency's programs and
services and expand its client base.
3. Participate in the development and implementation of the agency's objectives, strategies and
initiatives for census/revenue growth and business development with the execution of related sales
and marketing plans.
4. Participate in national and regional home care industry organizations to follow trends and
developments and identify potential business opportunities.
5. Oversee the development and execution of client care plans and ensure that all services are
performed in an efficient and effective manner, in accordance with established quality standards,
Company policies and procedures, and applicable state and federal regulations
6. Intervene, as necessary, to resolve problems and ensure that all client service requirements are met.
7. Participate in the preparation of the agency's annual budget. Monitor the agency's performance
against established revenue, expense and profitability targets. Implement appropriate corrective
actions to address problem areas and/or negative trends.
8. Maintain a high degree of confidentiality at all times due to access to sensitive information
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