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(Archived) Administrative Operations Specialist – Order Management Conshohocken, PA

Last Updated: 9/22/23

Job Description

Administrative Operations Specialist – Order Management Conshohocken, PA

We are looking for a goal-oriented, revenue-driven, highly accurate and motivated individual to join us full time in Conshohocken, PA as our Administrative Operations Specialist. The incoming candidate must have strong experience and great Excel skills. The position will require hours beyond 5pm when volume warrants client support. The Administrative operations Specialist handles all administrative projects assigned by the Operations Manager and will play a key role in transition of the order process management into the new platform being implemented before 2023 year-end.

About us:

We have a Bio-Healthcare company, medical processing, and shipping facility, and we work hard to support the clients throughout the ordering process to ensure delivery of our products in a compliant and efficient manner. To execute on our mission, we have a team that brings many years of experience, and we work closely with renowned experts, as well as leading scientists and physicians to achieve our ambitious goals.

Duties & Responsibilities:

  • Handle all daily inquiries for rush orders and revisions to orders in process

  • Works closely with shipping group to ensure 100% of all orders ship on time

  • Deliver outstanding customer service by responding and handling all calls and emails regarding the sales pipeline and shipments
  • Resolve Order and shipping Issues as needed

  • Manage the shipping reports daily for end of day external customer reporting

  • Handle QA projects assigned from Manager to facilitate getting QA function current

  • Respond to client emails and calls requiring same day response and resolution

  • Be successful in a high stress client facing operations position

Requirements:

  • Experience in QuickBooks a plus
  • Strong excel skill set

Compensation (range):

  • $50k- $65k (depending on experience)

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Ready to join a fast growing, supportive team in an excellent working environment? We need an organized team player with a great attitude to do whatever needs to get done! We offer competitive pay with great benefits and the chance to grow with us! If you are interested, please contact us. We look forward to hearing from you.

HCRC Staffing

Company Details

Merion Station, Pennsylvania, United States
Healthcare Recruitment Counselors LLC was founded with the mission to incorporate years of medical and staffing knowledge in order to enhance the hiring experience. We use a consultative, direct, ethical, expedient and detail oriented approach to staffing. We are based out of Philadelphia PA. We offer extended night and weekend hours to help ensure effective and quick communication with physicians...