(Archived) Patient Services Area Manager

Position: Patient Services Area Manager - Michigan
Location: Detroit, MI
Duration: Full Time / Permanent / Direct Hire

Job Summary:

• Liaison between local Team, Regional Director and Site Supervisors. Key point contact person to problem solve and overall commander of the locations day to day activities, 24x7 on call
• Review daily updates from Site Supervisors regarding populated daily scorecard status and report outs and relay to and Regional Directors.
• Work together with the Site Supervisors to Hire and manage staff onsite while dealing with the day to day issues for their specific team site location.
• Problem resolution with issues including but not limited to: phlebotomy and swab collecting staff, specimen tracking, specimen resolution and scheduling adjustments, IT Support, Logistics Divers, Customer Service, POC technician and Supply procurement
• Make sure Site Supervisors are training staff appropriately in technical and customer interactions
• Manage 25+ multi-site locations
• Make sure all onsite leads will ensure all contractual obligations are met, while abiding by all compliance to regulatory regulations
• Make sure onsite leads ensures a safe, secure, and legal work environment

Requirements:

Minimum Required Qualifications:

• Bachelor's Degree Preferred
• 5+ years of experience in people management
• Experience managing multi-site locations
• Politically savvy with strong communication, presentation, interpersonal, and influencing skills are essential
• Strong organizational, problem solving, and project management skills with the ability to manage multiple concurrent projects
• Proven experience with a broad base of external customers
• Ability to combine both scientific and commercial knowledge to meet customer needs
• Ability to clearly and effectively articulate complex concepts
• Proficiency in MS Word, Excel and PowerPoint

Preferred Qualifications:

• Diagnostics/life sciences industry experience strongly preferred
• Prior healthcare business development/transactional experience within diagnostics/life sciences industry highly desired

For immediate consideration please create a profile and submit your resume through our applicant tracking system. Applications with attached resumes will be given first consideration. Visit us online at [Register to View] to learn more about our company and to view additional openings in your area.

About Us: All Medical Personnel is a national leader in healthcare staffing and recognized by Staffing Industry Analysts (SIA) as one of the nation's largest healthcare staffing firms. Our team of seasoned recruiters are experienced in their ability to recruit, screen and place medical professionals for all types of healthcare settings.