Senior Director of Ambulatory Care Services

The Sr. Director, Ambulatory Patient Care holds the responsibility of ensuring adherence to best practices across all Ambulatory Practices. This includes creating goals and objectives that are consistent with our organizations mission.

Essential Functions and Responsibilities Include the Following:

1. Understands and adheres to the Performance Standards, Policies and Behaviors Responsible
2. Accountable for the overall clinical operations of the Physician Practices
3. Ensures the Ambulatory Physician Practice are delivering evidence-based, safe, and effective treatments, as well as monitoring and improving clinical outcomes in collaboration with the Associate Medical Director.
4. Collaborates with the Sr. Director, Quality & Safety to ensure all adherence to hospital policies and regulatory agencies.
5. Ensures that staff embraces and adapts to changes that foster a culture of quality and safety.
6. Responsible for evaluating, developing, and ensuring implementation of system changes aimed at improving the quality of care and reducing variability.
7. Responsible for the planning, organizing, directing, and supervising of all clinical staff.
8. Accountable to ensure the competence of all clinical staff and ensure they are working within their scope of practice.
9. Responsible for the direct oversite of the Director, Clinical Operations.
10. Represent our organization in a professional manner.
11. Serves as a role model to all members of the team and staff.
12. Foster positive relationships with staff and Physicians
13. Responsible for participation in committees, task forces and projects as appropriate
14. Responsible for ensuring ongoing patient satisfaction outcomes.
15. Responsible for the direct oversite of the Director, Clinical Operations.
16. Performs all other related duties as assigned

• Active NYS Nurse License, BSN Required
• MSN, or matriculation in a Masters program required
• 3 years in Ambulatory Clinical Operations preferred
• Knowledge of e-learning, online policy systems and experience with learning management systems

• Ability to multi-task
• Teamwork
• Adaptability
• Communication skills
• Problem-solving skills
• Planning and organizing
• Attention to detail
• Problem-solving skills
• Judgment and decision-making
• Stress tolerance
• Project management