Registered Nurse - Nurse Supervisor (Sr Nurse Aide Evaluator)

Insight Global is seeking a Senior Nurse Aide Evaluator to support a national testing organization. The Nurse Supervisor leads a team of 6–15 Nurse Aide Evaluators and Proctors, providing operational support, ensuring compliance with Prometric standards, and fostering a culture of continuous improvement. This role requires strong leadership, effective communication, and collaboration with cross-functional teams to deliver world-class service. The ideal candidate is detail-oriented, self-motivated, and adaptable, with a focus on maintaining high standards in a dynamic environment.

Responsibilities

• Manage staffing, scheduling, and operational support to ensure testing availability in systems while minimizing overtime.
• Communicate effectively, providing feedback and resolving conflicts with professionalism, emotional intelligence, and a strong, principled stance.
• Oversee recruitment, training (including receiving the same training as Nurse Aide Evaluators), and compliance of NAEs and Proctors, securing approvals for hiring.
• Approve new test locations and ensure existing ones meet Prometric standards.
• Conduct annual performance evaluations for NAEs and Proctors, or as requested.
• Collaborate with Operations, HR, and Test Hours Management to share best practices and ensure event coverage.
• Work with HR to implement corrective action policies when needed.
• Maintain flexible work hours and be willing to provide coverage/proctor exams if coverage needed.

Must-Haves:

• RN License
• 2 or more years overall in a healthcare leadership position
  • Must have experience being responsible for direct reports, conducting reviews, taking disciplinary/corrective action, interviewing, managing scheduling for direct reports
• Excellent computer skills with ability to use teams/Webex, manage scheduling system online, when testing sign into database and access weblinks to log information, with instruction can upload candidates test results accurately
• Ability to step in to test in person when needed

Preferred:

• 1-2 years’ experience in a long-term care environment