(Archived) Clinical Educator Contact Center RN

Overview

POSITION SUMMARY: ​The Clinical Educator functions autonomously and in collaboration with the health care team in clinical practice, education, and leadership roles. This position is responsible for providing appropriate education to the professional and nonprofessional staff of the clinical contact center which includes assessing, planning, implementing, and evaluating orientation and continuing education programs in an effort to enhance the quality of patient care services. Ensures such programs are based on the principle of delivering care appropriate to the ages of the patients served through the contact center. Collaborates with leaders, frontline Mission Partners and other educators to develop, implement, and evaluate learning opportunities.

REQUIRED QUALIFICATIONS: Education: Bachelors in Nursing

Licenses/Certifications: RN-Registered Nurse

Experience: 3 years of work experience as a nurse 1 year of instructing experience in a clinical setting Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented. PREFERRED QUALIFICATIONS: Education: Master's degree in a nursing/health care, education, leadership, or contact center related field Experience: Epic experience Other skills/knowledge: Familiarity with OSF services, organizational practice, principles, and mission Experience leading teams on projects or performance improvement initiatives Experience with/knowledge of online learning platforms and learning management systems Licensure/Certifications: Epic Certification EOE/Minorities/Females/Vet/Disabled Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.