(Archived) RN Hospice Case Manage

POSITION SUMMARY:

Reporting to the Director of Clinical Care Services, the Clinical Care Manager is responsible for ensuring patient clinical care is coordinated, managed and delivered appropriately. The Clinical Care Manager has responsibility for the supervision of clinical staff and provides support and leadership to effectively coordinate high-quality patient clinical care services and delivery. Responsibilities include QAPI and Regulatory Compliance and other related activities for the promotion and operation of Gulfside Hospice.

EDUCATION AND QUALIFICATIONS:

• Current licensure in the State of Florida as a Registered Nurse. Bachelor of Science-Nursing (BSN) degree highly desired.
• Must be able to manage all clinical disciplines within the scope of care for hospice patients including RN, LPN, CNA, Social Workers, and Chaplains.
• Hospice experience preferred, Hospice certification a plus. Position requires obtaining Hospice certification within one (1) year of hire.
• Current BLS certification
• Acute care, Home Health or Long Term Nursing Care experience preferred.
• Two (2) years of documented supervisory or middle management nursing experience working within a Hospice, Home Health or in acute care setting desired.
• Basic computer skills proficiency required.
• Must have reliable transportation so as to perform tasks and carry out responsibilities in a timely and appropriate manner.

ESSENTIAL JOB RESPONSIBILITIES:

• Provides leadership to staff, possessing ability to facilitate and enhance employee performance outcomes while promoting high quality standards and supporting effective and efficient delivery of patient care.
• Conduct annual performance reviews for clinical care staff.
• Assists in interviewing applicants, makes hiring recommendations and assists in the orientation of new staff members.
• Serves as point of contact to coordinate incoming student interns. Ensures that interns receive the appropriate learning and on the job experience as indicated in the internship curriculum.
• Effectively communicates, collaborates and coordinates with senior management on matters related to clinical processes and services.
• Uses critical thinking skills to formulate and recommend action plans based on sound clinical and Hospice operational objectives.
• Possesses ability to multi-task, exhibits adaptability and flexibility in meeting departmental and organizational objectives.
• Participates in the team responsibility of providing 24-hour per day, 7 day per week care. Involves appropriate back-up and on-call when necessary, and ensures quality and continuity of patient/family care.
• Creates and promotes initiatives which will develop and strengthen working relationships with care facility partners.
• Maintains a proactive approach to managing potential issues, works to enhance communications, and takes responsibility for timely and effective problem resolution.
• Uses influence and good judgment to formulate appropriate win-win outcomes where possible.
• Assists in the education of the community regarding Hospice care and services
• Develops areas of expertise in Hospice care and educates staff and the community in these areas.
• Assists in development, review, and maintenance of policies and procedures of the Clinical Care Department; adheres to and assists in evaluation of the same.
• Assists with Florida and Federal regulatory compliance.
• Ensures professional standards of hospice clinical practice are maintained by all clinical staff providing care.
• Provides and/or oversees supervision of full and part-time clinical care staff.
• Acts as a resource for staff; provides mentoring and one-on-one guidance for department staff members.
• Supervises staff to ensure compliance with all patient care and documentation standards and regulations.
• Performs or assists with any operations, as required or directed, to maintain work flow or respond to department/organization requirements.
• Attends and participates in a variety of meetings, training programs and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to changes in equipment or process, new developments, requirements, procedures and policies, and assist with the training and orientation of new or transferred employees as directed.
• Follows safety rules, ensures safe operating conditions within area of responsibility and notifies supervisor of unusual operating conditions.
• Maintains valid State of Florida Driver’s License, required endorsements and insurance.
• Performs other duties as requested by Assistant Director of Clinical Care Services.

SKILLS AND COMPETENCIES:

• Maintains up to date skill sets as required to care for patients.
• Possesses ability to multi-task; exhibits adaptability and flexibility in meeting Gulfside Hospice objectives.
• Ensures compliance with all patient care and documentation standards and regulations.
• Assists in the implementation and maintenance of the policies and procedures of the clinical department; adheres to and assists in the evaluation of the same.
• Assists in maintaining federal and state regulatory compliance.
• Proficient in Electronic Medical Records.

Gulfside Healthcare Services is a community-based nonprofit organization providing hospice and palliative services in Pasco County, and home health care throughout Pasco and Pinellas counties for over 30 years. We are there when our patients need us the most – providing comfort care for those living with a life-limiting illness, their loved ones and those who have lost someone special in their lives. Patients in Gulfside’s care know dignity, peace and comfort through the support and understanding of our professional staff and dedicated volunteers.

Gulfside Healthcare Services provides an excellent benefits package to all full time employees including affordable healthcare, dental, vision, Employee Assistance Program (EAP), FSA and HSA options, company sponsored life insurance and long term disability, matching 403b contributions, generous paid time off allocation, paid holidays, and tuition reimbursement. We also partner with Regions, AFLAC, Rasmussen College, Sam's Club, and the YMCA for value added voluntary employee benefits.

Our vision is to be the Provider of Choice for people in need and the Employer of Choice for talented, skilled and creative professionals.

It is the policy of Gulfside Healthcare Services, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran, recently separated or other covered veteran, or an other characteristic protected by federal, state or local law.