(Archived) Medical Secretary

Seeking a dedicated Medical Secretary to join our practice. In this role, you will play a vital part in ensuring the efficient operation of our medical office and providing excellent administrative support to our providers and patients.

Key Responsibilities:

• Greet patients and family members with a welcoming and friendly attitude.

• Assist healthcare providers with various administrative tasks to facilitate the smooth operation of the office.

• Maintain strict confidentiality of all patient information and medical staff details.

• Manage physician appointment scheduling, making necessary adjustments to their schedules.

• Efficiently check patients in and out for their appointments.

• Collect payments, co-pays, and other financial transactions.

• Schedule patients for follow-up appointments and coordinate appointments with other departments.

• Notify patients of designated appointment times for any scheduled tests.

• Confirm appointments for the next day.

• Update and verify patient demographics and insurance information.

• Receive, screen, and deliver telephone messages courteously and promptly.

• Assist with chart maintenance, including processing, filing, and retrieval.

• Perform petty cash drawer reconciliation at the end of the day.

• May provide coverage in other clinics as needed.

Qualifications:

• Prior experience in a medical office is preferred.

• Working knowledge of medical terminology, word processing, and data entry.

• Strong customer service skills and the ability to interact effectively with patients and colleagues.

• Excellent organizational skills with the ability to prioritize workload to meet office needs.

• Capacity to handle stressful situations with professionalism.

• High school diploma or equivalent required.