This job is archived
(Archived) Financial Clearance Specialist West Bridgewater, MA
Job Description
Searching for a full-time Financial
Clearance Specialist with at least two years prior experience in a health care
setting requiring knowledge of insurance coverage, reimbursement, and/or
medical terminology and coding. Accesses work queues and reports and reviews
patient accounts to determine financial clearance status of specific patient
services. Takes action on those services without financial clearance. Ensures
demographic and patient contact information is complete and verified with the
patient or patient representative. Verifies the guarantor type and information
and ensures it is assigned to the account correctly. This includes
personal/family relations, workers compensation insurance, third parties,
behavioral health or others as required. Ensures all possible coverage’s are
created and verified, through electronic or manual methods, and all
discrepancies are resolved. Validates that coverage’s are assigned to
appropriate visit. Collects and validates order-related information including
office visit, radiology and surgical orders. Follows up with ordering provider
to verify CPT codes. Verifies Primary Care Physician (PCP) information and
ensures appropriate PCP referrals are in place for the provider and service by
checking electronic systems and calling PCP offices. Enters and links referrals
and/or authorizations in system. Processes referrals when necessary, assuring
proper tracking and redirection when appropriate. Using system activities and
functions, identifies non-covered services and prepares proper Advance Notice
Beneficiary (ABN) or waiver for registration team. Documents account for
registrar action. Analyzes clinical documentation in support of ordered procedure(s)
and submits precertification requests through various insurance fax lines,
phone systems and web portals. Follows up on pending accounts and involves
ordering provider offices as needed to obtain approvals. Escalates challenging
accounts to provider representative to ensure accounts are approved at least
two weeks prior to patient appointment/surgery. Verifies covered benefits,
including remaining hospital days, carve out coverage’s and benefit limits of
visit and/or timeframe. Contacts patients, providers and insurance companies to
validate data, collect missing information and resolve information
discrepancies. Understands clinical guidelines for payers requiring
authorization to better build cases for authorization requests and provide
feedback to clinical departments on required notes. Communicates with patients
and discusses their financial clearance status when necessary.
Requirements:
- High school degree or equivalent.
- At least two years prior experience in a health care setting requiring knowledge of insurance coverage, reimbursement, and/or medical terminology and coding.
- Experience providing customer service, while processing and verifying electronic demographic, financial or other business-related information and data.
- Meditech experience preferred.