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(Archived) Health Center Administrator - Mobile Program

Last Updated: 11/23/23

Job Description

As a Health Center Administrator for the Mobile Program, you will play a vital role in supervising staff and leading the operational and administrative functions of assigned mobile medical and mobile dental units and sites. This role focuses on ensuring optimal productivity, compliance with state and federal laws, and continuous improvement in patient and staff experience.


Compensation: $22.36 Per Hour

Essential Job Duties and Responsibilities:

Productivity:

  • Develops standards and systems to monitor and evaluate mobile center functions, designing methods for improvement.
  • Implements business strategies to meet organizational goals and manages provider schedules.
  • Collaborates with the Director of Community Health to establish and maintain mobile clinic sites.
  • Ensures adequate mobile center coverage and effective time usage.

Compliance:

  • Ensures the mobile center operates efficiently and provides high-quality customer service.
  • Enforces adherence to all CCHCI policies and procedures, local, state, and federal laws, and regulations.
  • Implements Meaningful Use and Patient Centered Medical Home initiatives through data gathering, reporting, and quality improvement projects.
  • Develops policies and procedures for operations and management.
  • Ensures compliance with health, safety, fire, and regulatory requirements, as well as Joint Commission and HIPAA standards.

Maintenance and Equipment:

  • Oversees physical maintenance of mobile centers and equipment.
  • Facilitates repair, renovation, replacement, and maintenance of the work environment and equipment.
  • Ensures supplies, including medications and vaccines, are maintained according to health center procedures.

Staffing and Operations:

  • Plans and manages staffing of mobile units, including medical and dental providers and patient service representatives.
  • Monitors staffing levels based on patient acuity, staff competencies, and patient volume.
  • Provides timely resolution to concerns or complaints.
  • Manages workflow, performance, and overall practice operations.
  • Develops an open line of communication with providers and clinic staff.
  • Supports patient access and satisfaction.
  • Travels to mobile sites in Cochise County as needed.

Improving Patient & Staff Experience:

  • Fosters teambuilding within the center staff.
  • Addresses patient and staff concerns and complaints.
  • Acts as a liaison between providers, hospitals, and institutions.
  • Conducts employee reviews and provides feedback.
  • Facilitates meetings and staff development.
  • Supervises clinical administrative and medical support staff, including hiring, training, evaluation, and disciplinary actions.
  • Ensures standardization across CCHCI aligns with strategic goals.

Required Minimum Qualifications:

  • High School Diploma with five (5) years of progressive management experience OR
  • Associate's degree in psychology, social work, medical case management, nursing, healthcare administration, public health, business management, or related field with three (3) years of progressive management experience OR
  • Bachelor's degree in psychology, social work, medical case management, nursing, healthcare administration, public health, business management, or related field with two (2) years of progressive management experience.
  • Valid Driver's License and Proof of Insurance may be required for mileage reimbursement.
  • Valid Fingerprint Clearance Card required.

Company Details

Plymouth, Massachusetts, United States
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